Sweet & Savory Goods Shipping Policy

Welcome to the Sweet & Savory Goods Shipping Policy page. We at Sweet & Savory Goods are dedicated to ensuring that every piece of jewelry reaches you with care and precision. Please review our shipping guidelines to understand how we manage the delivery of your orders.

Order Confirmation and Shipping Details Upon placing an order with Sweet & Savory Goods, you'll receive an email confirming your purchase. Once dispatched, a second email will follow with shipping details, including a tracking number and estimated delivery date. Check your spam folder if these emails don't appear in your inbox.

Processing and Shipping Timeline We process orders within 1-3 business days. The total delivery time includes this processing period plus the shipping duration. Sweet & Savory Goods ships orders on business days (Monday to Friday), excluding public holidays.

Courier Services and Tracking Sweet & Savory Goods partners with reputable couriers to ensure safe and prompt delivery of your jewelry. You will receive a tracking link via email to monitor your order's progress. Note that tracking updates may take a few days to appear.

Damaged Packages If your Sweet & Savory Goods jewelry arrives in a damaged state, please photograph the package and contact us immediately. While we take every precaution to protect your items, we cannot be held liable for damages incurred during shipping.

Incomplete or Incorrect Orders If you receive an incomplete order, contact Sweet & Savory Goods within 48 hours with your order details. We will address the issue promptly, offering a reshipment or refund based on inventory availability.

Accurate Shipping Details It's crucial to provide accurate shipping information when ordering from Sweet & Savory Goods. If you spot an error in your shipping details, notify us within 24 hours. We'll do our best to make changes, but can't guarantee adjustments after this period.

Delays and External Factors While Sweet & Savory Goods aims for prompt delivery, external factors such as courier delays or adverse weather conditions may occur. We are not liable for such delays but will assist in resolving any shipping concerns.

Free Shipping for Orders Over $150 Sweet & Savory Goods offers free shipping for orders exceeding $150. For smaller orders, shipping fees will be calculated at checkout. International shipments may incur additional customs charges, payable by the customer.

International Shipping Sweet & Savory Goods caters to an international clientele, shipping products globally. International orders are shipped DDU (duties and taxes unpaid), with the recipient responsible for any inbound duties and taxes.

Lost or Stolen Packages In the unfortunate event of a lost or stolen package, contact both Sweet & Savory Goods and the courier. While we assist in resolving these issues, we are not responsible for packages once they are dispatched.

Returns Sweet & Savory Goods accepts returns under specific conditions detailed in our Return Policy. Customers bear the cost of return shipping. Contact our customer service for assistance with returns.

Order Cancellation Sweet & Savory Goods reserves the right to cancel orders for various reasons. If your order is canceled by us, a full refund will be processed within 3-5 business days.

Policy Updates This Shipping Policy is subject to changes. We encourage our customers to review it regularly for any updates.

For any questions regarding Sweet & Savory Goods's Shipping Policy, please reach out to our customer service team.